Ok, here is my experience with a certain Restaurant at Lake Thunderbird in Norman, Oklahoma…
I booked their restaurant for a surprise birthday party, for a client, a few weeks ago. Everything was going well, until yesterday, one of the owner’s called me and informed me that the amount of food we agreed on, for the price per person, was not going to work. So, naturally, I said “ok, lets work this out”. By the end of the conversation, I thought we were working out the menu and price. However, this morning, I get a call from the other owner and he tells me he needs to just send my client’s deposit back. When I asked why, he refused to give me an answer and told me it didn’t matter. He ended up hanging up on me, when I continued to ask for a reason and why we couldn’t work this out.
So, by the end of it all, one of the owners actually shows up to my clients home, unannounced, with the deposit check and proceeds to call me and let me know that it has been taken care of and that I am to never contact them again for any events. She also proceeds to tell me that I was trying to rip them off. How is this possible, when we worked together on the menu and price?
I have no idea what has happened. I don’t understand how the price per person, for the amount of food we had originally agreed upon, has turned into my fault and that I was ripping them off. I wasn’t making any money off of it!
It is all very strange to me and I recommend that people do not try to book an event there. I have never had this happen before and I am totally flabbergasted as to what all actually happened here. It is very sad. They have a beautiful piece of property out there.
I am just thankful that I was able get the venue and catering situation figured out, by the end of today, since this party is in less than two weeks. My client is very happy with how I have handled the whole situation and I truly look forward to putting together a great party for them!
Oh the life of an event planner…kinda like a box of chocolates….you never know what your going to get!
I hope this has provided you with some entertainment for the evening…
-Brigit Axton